Issue
The order confirmation email did not get triggered after placing an order. Looking at the business processes for the order, none of them got triggered.
- Restarted admin node
- Deleted all business processes that are in running state
- Looked for any failed feed in the hot folder
- Had a search for TaskExecutor-master in Hybris thread dumps - to identify which part is causing an issue, none found.
- The task.engine.loadonstartup = false.
None of the above worked.
Please help me resolve this issue.
Solution
**Solved:
We had an issue with the cluster ID. All the nodes had the same cluster ID. This was caused due to a wrong deployment. We re-mediated it which fixed the issue.**
Answered By - Pradip Rahul Answer Checked By - Senaida (WPSolving Volunteer)